Support
Something wrong, or something you'd like to report? You're in the right place.
Fastest route: from inside the app
Open Profile > Settings > Help to create a support request. It goes straight into our queue and you'll see the reply in the app. If you can't sign in, write to the address below.
Frequently asked
I can't sign in
Use Forgot password on the sign-in screen; a recovery code is sent to your email or phone. If it doesn't arrive, check your spam folder and wait a few minutes.
My verification code didn't arrive
SMS codes are only sent to Turkish (+90) mobile numbers. Make sure you entered the country code. A number can receive at most three codes per day.
No venues show up in Discover
Check that your city is spelled correctly (Profile > Taste Profile > Edit), then clear your filters and try again.
My photo or comment was removed
We don't moderate silently: if your content was removed you received a notification with the reason. If you disagree, use Appeal in that notification and a different moderator will review it.
I saw wrong venue information or a wrong price
Use Suggest an update on the venue page; approved suggestions earn contribution points. Prices are user reports and they age.
I want to delete my account
Steps are on the Account Deletion page. Your account closes immediately and is permanently deleted within 30 days; you can cancel by signing in during that window.
I want to report a user or some content
Use the ⋯ menu on the content or profile and choose Report. Human moderators review every report; severe content is prioritised.
Legal
Privacy Policy · Terms of Use · Account Deletion